Privacy Policy

Effective Date: July 15, 2026
Last Updated: July 15, 2026

Introduction

MainGate Management ("MainGate," "we," "us," or "our") operates maingatemgmt.com (the "Site") and provides property management services in the Seattle and King County area. This Privacy Policy explains how we collect, use, disclose, and protect information about you through the Site.

By using the Site, you agree to the practices described here.

Information We Collect

Information you provide directly:

Name, email address, and phone number
Property inquiry details (desired unit, move-in date, questions about availability)
Maintenance request details
Any other information you submit through contact forms or correspondence on the Site

Information collected automatically:

IP address, browser type, device type, and operating system
Pages visited, time spent on pages, and referring URLs
Cookies and similar tracking technologies

Rental Applications and Tenant Screening

Rental applications, tenant screening, and resident account management are handled through AppFolio, a third-party property management platform. When you apply to rent a property or access a resident portal, you leave the Site and submit information directly to AppFolio.

Information you provide to AppFolio — including employment history, income, rental history, identification, and payment details — is collected and processed under AppFolio's privacy practices, not this Policy. AppFolio also obtains consumer reports, credit reports, background checks, and eviction history through its screening partners.

Review AppFolio's privacy policy at appfolio.com before submitting an application.

MainGate receives and reviews application results from AppFolio in order to make leasing decisions, and handles that information consistent with this Policy and applicable law.

How We Use Your Information

Respond to inquiries and provide information about available properties
Direct you to the appropriate application or resident portal
Manage tenancies, including lease administration and maintenance
Communicate about your inquiry, property, or services
Improve the Site and our services
Comply with legal obligations, including fair housing and landlord-tenant law
Detect and prevent fraud

How We Share Your Information

We do not sell your personal information.

We may share information with:

Property owners we represent, in connection with applications and tenancies
AppFolio and other service providers, including maintenance vendors and IT providers
Legal and regulatory authorities where required by law, subpoena, or court order
Successors in the event of a merger, acquisition, or sale of assets

Cookies and Analytics

The Site uses cookies and similar technologies to function properly and to understand usage. We use Google Analytics to collect aggregate information about how visitors find and use the Site, including pages viewed, session duration, and referral sources. Google Analytics sets cookies and may collect your IP address and device information. Google's use of this data is governed by Google's privacy policy at policies.google.com/privacy.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout, or by disabling cookies through your browser settings. Some Site features may not work correctly with cookies disabled.

We do not currently respond to Do Not Track signals.

Data Retention

We retain your information as long as necessary to provide services, comply with legal obligations (including Washington State record retention requirements), resolve disputes, and enforce agreements. Application and tenancy records held in AppFolio are retained according to our retention practices and applicable fair housing recordkeeping rules.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Washington residents: Under applicable Washington State law, you may have rights regarding certain categories of personal data. Contact us using the information below.

Consumer report rights: If your rental application is denied based in whole or part on information in a consumer report, you have the right under the Fair Credit Reporting Act to obtain a free copy of the report from the reporting agency and to dispute its accuracy. You will receive an adverse action notice identifying the agency that furnished the report.

All users: You may request access to, correction of, or deletion of your personal information by contacting us. We will respond consistent with applicable law. Some information must be retained for legal or business purposes.

Marketing communications: You can opt out of marketing emails using the unsubscribe link in any message. We may still send transactional messages related to your tenancy or application.

Fair Housing

MainGate Management complies with the Fair Housing Act, the Washington Law Against Discrimination, and applicable local ordinances. We do not discriminate on the basis of race, color, national origin, religion, sex, familial status, disability, sexual orientation, gender identity, veteran status, source of income, or any other protected class.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Links

The Site links to third-party platforms, including AppFolio for applications, payments, and resident services, as well as rental listing sites. We are not responsible for their privacy practices. Review their policies before providing information.

Changes to This Policy

We may update this Policy at any time. Changes take effect when posted, with a revised "Last Updated" date. Material changes will be communicated where required by law.

Contact Us

MainGate Management
7429 SE 27th St
Mercer Island, WA 98040
Email: info@maingatemgmt.com
Phone: 425-526-7501